Terms & Conditions

Prices are subject to change without notice.

We do not accept entire dogs or bitches.

During the period of boarding, Te Amo Kennels will exercise every possible care and attention to the welfare and safety of all dogs in our care. However, the Owner must understand and accept the risks involved with dogs in an open play environment (for example: minor injuries and common dog ailments) and will not hold Te Amo Kennels liable for damages, loss and costs outside of their control.

You acknowledge & agree that during your dogs stay here, there is a risk & possibility of your dog acquiring kennel cough (Canine Cough) – this occurs in even the most hygienic & well ventilated kennels. Kennel cough can be acquired from a neighbour’s dog, dog parks, groomers etc. It can even be acquired while at the vets. A kennel cough vaccination does not cover every strand of kennel cough. We accept no liability for your dog acquiring kennel cough during its stay here.

Owners accept the responsibility to disclose all relevant information pertaining to their dog with regards to behaviour problems, aggression, allergies and injuries.

All dogs staying at Te Amo Kennels must be fully vaccinated; wormed and flea treated, and provide current proof of vaccination on arrival. Failure to provide a valid vaccination card for each dog staying gives Te Amo Kennels the right to refuse boarding.

Vaccinations required: Vanguard +5, Leptospirosis and Kennel Cough. Yearly and not more recent than 7 days.

Te Amo Kennels charges are for every day or part day, if you drop off on Friday and pick up Sunday you will be charged for three days.

Our drop off and pick up times are between 10:00am and 11:00am or between 04:00pm and 05:00pm, you will need to specify if you are dropping off/picking up in the morning or the afternoon. All pets must be dropped off or picked up not less than 15 minutes prior to closing time. Due to security and Council Regulations the gates will be locked outside of these hours.

We are closed Christmas Day, Boxing Day and New Years Day.

If for any reason you need to change the booking with less than 48 hours notice of drop off, you will be charged for the original dates.

If for any reason you need to cancel the booking with less than 48 hours notice, you will be liable for the full amount of the booking.

Payment is to be made by cash on collection or direct credit prior to collection, (we do not have eftpos facilities).
Our bank details are: Kiwibank, Te Amo Kennels, 38 9001 0861874 05, please put your dogs name/s as the reference.

Deposits taken are non refundable and non transferable.