Terms & Conditions

Prices are subject to change without notice.

We do not accept entire dogs or bitches over the age of 8 months.

During the period of boarding, Te Amo Kennels will exercise every possible care and attention to the welfare and safety of all dogs in our care. However, the owner must understand and accept the risks involved with dogs in an open play environment (for example: minor injuries and common dog ailments) and will not hold Te Amo Kennels liable for damages, loss and costs outside of their control.

Should we decide at our discretion that Veterinary advice or treatment is necessary, you authorise Te Amo Kennels to obtain such advice and/or treatment from a Veterinary of our choice. You as the dog’s owner are liable for Vet fees incurred, plus a $30-00 time/transport cost per visit to the Vet.

You acknowledge & agree that during your dog/s stay here, there is a risk & possibility of your dog/s acquiring kennel cough (Canine Cough) – this occurs in even the most hygienic & well ventilated kennels. Kennel cough can be acquired from a neighbour’s dog, dog parks, doggy daycare, groomers etc. It can even be acquired while at the vets. A kennel cough vaccination does not cover every strand of kennel cough. We accept no liability for your dog acquiring kennel cough during his/her stay here.

Owners accept the responsibility to disclose all relevant information pertaining to their dog/s with regards to behaviour problems, aggression, allergies, injuries and medication.

All dogs staying at Te Amo Kennels must be fully vaccinated and up to date for Parvo Virus, Distemper, Hepatitis (Vanguard 5) every 2 years and both Lepto and Canine Cough annually, and not more recently than 7 days. As a dog owner please understand that due to the many strains of Canine Cough, there is always a risk that your dog can still contract a strain not inclusive in the vaccine. Te Amo Kennels follow strict hygiene procedures and have well ventilated areas to minimise exposure and therefore will not accept any liability should your dog acquire Canine Cough during it’s stay here. If any medical treatment is required, the cost will be passed onto the owner. We also recommend that your dog/s are up to date with worm and flea treatment. Proof of vaccination must be sent with your booking application. Failure to provide a valid vaccination card for each dog staying gives Te Amo Kennels the right to refuse boarding.

It is up to you, the dog owner to ensure that all the information we have for you and your dog/s are up to date.

Te Amo Kennels charges are for every day or part day, if you drop off on Friday and pick up Sunday you will be charged for three days.

Our drop off and pick up times are between 10:00am and 10:45am or between 04:00pm and 04:45pm, you will need to specify if you are dropping off/picking up in the morning or the afternoon. Due to security and Council Regulations the gates will be locked outside of these hours.

We are closed 25th and 26th of December, 1st and 2nd of January, Easter Sunday and the morning of the 25th of April (ANZAC day) for drop off and pickups.

If for any reason you need to reduce your dog/s stay or cancel the booking with less than 48 hours’ notice of drop off, you will be charged for the original dates booked.

Photographs may be taken of your dog/s while boarding at Te Amo Kennels. These images are the property of Te Amo Kennels and may be used for advertising, social media or on our website.

Payment is to be made by bank transfer prior to collection, (we do not have eftpos facilities) or cash on collection.

Christmas bookings are to be paid by the 1st of December in full, failure to do so will result in your booking not being confirmed, all other bookings are to be paid by bank transfer prior to collection or cash on collection. We are a small business, do not have eftpos facilities and do not run accounts. Our bank details are: Te Amo Kennels, 38-9001-0861874-05, please use your dog/s name as the reference.

Our bank details are: Kiwibank, Te Amo Kennels, 38 9001 0861874 05, please put your dog’s name/s and Surname as the reference.

Deposits are non-refundable and non-transferable.